Thru Care

Description: Staff provide a range of practical and emotional support for women and their children.

Criteria: Women with or without children escaping domestic violence.

Minimum age: 17

Referral Procedure Phone Women's Aid Advice Centre on 08088000340 for referral.

Description: The BAC-IN project provides culturally sensitive and culturally appropriate services to individuals and families from African/Caribbean, South Asian and Dual Heritage backgrounds to be able to address and treat substance misuse and related psychological issues. Wide range of services from Counselling, Mentoring, Advocacy, Group Support, Aftercare Support and Prison Inreach.

Criteria: N/A

Referral Procedure Self, family, carers, local services

Description: Social group for gay and bisexual men. Fun events, outings and speakers. The group meets every Tuesday evening at The Health Shop. Doors open at 7.30pm for tea and coffee, the main session beginning at 8pm.

Criteria: Men who sleep with men.

Referral Procedure Self referral.phone call in or email for further information.

Opening times:
Doors open at 7.30pm for tea and coffee, the main session beginning at 8pm.

Description: Support for LGBT people experiencing domestic violence.

Criteria: Anyone in a same sex relationship experiencing domestic violence.

Referral Procedure Self.

Phone for advice and information.

Description: Staff offer advice and information on housing issues, welfare rights, courts, solicitors and access to education for children. Part time children's play worker.

Criteria: Women with or without children escaping domestic violence.

Will not accept women with drug or alcohol problems which mean they are unable to live in communal accommodation.

Minimum age: 16

Referral Procedure Agency referral.
Self referral

Description: Cutting Back is a group of women (aged 18+) who self harm. Self harm is seen as a coping mechanism, not attention seeking. The group is friendly, mutually supportive and non-judgemental.

Criteria: For women who self harm

Minimum age: 18

Referral Procedure Self referral via Self Help NHS.

Description: Support includes advice on benefits, schooling, training and contact orders, action plans. Evening and some weekend support. Outreach and resettlement worker, part time child support worker, provides advice, support and play activities for children.

Criteria: Women with or without children escaping domestic violence.

Will not accept women living close to the refuge, or women with drug and alcohol or other problems. No boys over 16 allowed.

Minimum age: 16

Referral Procedure Self or agency referral.

Description: Support around benefits, budgeting, health, independent living skills, health, accessing education, training and employment.
Also organise social and leisure activities for residents.

Criteria: Single homeless women. Priority given to black women, lesbians, women with HIV, and women escaping domestic violence. Once space for women with cats or dogs.

Minimum age: 16

Referral Procedure Self or agency referral.

Phone.

Description: Healthy Gay Nottingham works to promote the health and well being of gay and bisexual men. You are able to talk to the project about HIV, safer sex and sexual health. You can pick up condoms and lube, get vaccinated against Hep B or be tested for HIV or syphilis. You can talk to the project about anything from coming out to relationships, safer cruising, internet use and reporting homophobic violence.

Criteria: Men who sleep with men.

Referral Procedure Self referral.

Phone or email for information.

Description: A free phone line for reporting homophobic incidents to the Nottinghamshire Police Homophobic Incident Team. If the incident is urgent, please use 999. Trained officers are aware of confidentiality and sensitivity.

Criteria: Anyone who has experienced homophobia.

Referral Procedure Self.

Call helpline.

Description: The out-patient community base offers a comprehensive treatment service for clients who have drug related problems. The clinic offers a wide range of tratment options providing individualised based care and will allocate a key worker to work toward mutually agreed treatment goals. A range of prescribing options are offered, including detoxification, stabilisation and harm minimisation based prescribing. Other interventions include:
Drug Liaison Hospital Service based at NUH
Asian Support Worker
Blood Borne Virus screening and immunisation
Hepatitis C Treatment Clinic
Joint working with GPs and Criminal Justice services
Referral for inpatient treatment Assessment for residential rehabilitation
Joint working with Drugs Liaison Midwife
Drug specific Psychosocial intenvention, eg, Cue Exposure, CBT therapies

Criteria: The service provides for those who are misusuing drugs and/or alcohol to a chronic or problematic extent.

Referral Procedure Self refer or written/faxed referral by GP or treatment services

Opening times:
Monday 10am - 4pm
Tuesday 10am - 6pm
Wednesday 10am - 4pm
Thursday 1pm - 4pm
Friday 10am - 4pm

Description: Telephone interpreting in over 100 languages though direct dialing or conference calls. Available for public and business sectors and voluntary organisations by subscription. Subscribers pay a management charge and charges per minute. Registered organisations phone 0845 310 9900. Also provide face to face interpreting and text translations.

24 hour helpline.

Criteria: Public services and businesses in need of interpreting and/or translation services.

Referral Procedure Phone or email.

Opening times:
24 hour helpline.

Description: Helpline providing advice and information about all aspects of learning disability. Issues covered include benefits for people with a learning disability and their carers, housing options and independent living, education (including assessment and statements), employment options and support for people in work or trying to find work, community care (including direct payments).

Criteria: People with a learning disability, their families, carers and professionals working with them.

Referral Procedure Phone or email.

Opening times:
Mon - Fri 9am - 5pm
Weekends

Description: Staff offer advice and support on housing, financial matters, education, health and legal problems. Will liase with schools and social services and housing authorities.

Child care worker and plpaygroup 4 days a week. Also have an outreach worker and a children's outreach worker.

Weekly sessions with health visitor. School nurse visits regularly.

Criteria: Women with children escaping domestic violence. Women without children also considered but women with children are the priority.
Will not accept women with drug, alcohol or other problems likely to cause disturbance to other families. Women with convictions for violence, arson or theft.

Minimum age: 16

Referral Procedure Self or agency referral.

Description: Information service for users of mental health services, carers, professionals and the public. Information on types of mental distress, treatments, alternative therapies, mental health law, advocacy, where to get help, local Mind groups. Access to legal advice. Fact sheets and publications.

Criteria: Users of mental health services, carers, friends and relatives, professionals, general public.

Referral Procedure Phone, email or write.

Opening times:
9.15am - 5.15pm Mon - Fri
Weekends

Description: New Path-Waves is a specialist addictions counselling service for individuals and families who are directly or indirectly affected by drugs & alcohol issues. New Path-waves offers psychological counselling for a wide range of personal and psychological problems, e.g. drugs or alcohol addictions, depression, anxiety, stress, issues with anger, lack of confidence, trauma, loss, cultural shame, displacement, ostracism, oppression, cultural/racial identity, relationship conflicts and personal development. Services offered are one to one Counselling/Psychotherapy, Group therapy and Advocacy. Specialising in the Black,Minority and Ethnic communities.

Criteria: Counselling/Psychotherapy services for BME communities

Minimum age: 18

Referral Procedure Self, family, carers, local services

Description: Nottingham Counselling Service provides counselling for men and women over the age of 18 residing, working or studying in the Nottinghamshire area. They provide 1-1 counselling in a safe environment by qualified and accredited counsellors. All counsellors work confidentially, a commitment to equality and diversity and are non-judgemental.
Also provide group support for women survivors of childhood sexual abuse.
Trained counsellors are also aware of gender and sexuality issues.

Criteria: Men and women over the age of 18, residing, working or studying in the Nottinghamshire area.

Referral Procedure Self or agency referral.

Description: The Rape Crisis Centre can offer a confidential telephone line to any female and provide face-to-face counselling on housing, pregnancy, police, medical and courts as well as emotional support.Helpline Opening Times:
Mon, Thur, Fri from 10am - 1pm
Tue from 2pm - 7pm

Criteria: Any female who has been raped or sexually assaulted.

Referral Procedure self or concerned friend/other.

Opening times:
Helpline Opening Times:
Mon, Thur, Fri from 10am - 1pm
Tue from 2pm - 7pm

Description: Confidential information, advice and support from trained volunteers.

Criteria: Any person identifying as Lesbian, Gay, Bisexual or Transgender.

Referral Procedure Phone helpline.

Opening times:
Mon - Fri 7pm - 10pm

Description: Offering individual treatment for people with alcohol problems. Fast track assessments offered in partnership with the Hospital Alcohol and Drugs Liaison Team, also facilitating early discharge from general medical wards (often within 24 hours). Ensuring high quality care is transferred directly to the team, to continue detoxification incorporating close monitoring of any existing health problems and relapse prevention. Each service user has a programme of care designed to meet their individual needs, co-ordinated by their key worker. Group therapy, abstinence and controlled drinking programmes run along side other therapy groups, such as anxiety management and complementary therapies.

Criteria: Age 18 and over. History of excessive alcohol misuse with physical/mental health related difficulties. Safe guarding issues, offending behaviour including perpetrators and victims of domestic violence, for those based within the Nottinghamshire area.

Minimum age: 18

Referral Procedure Referrals from GP, Hospital, Probation, other statutory and non statutory agencies and self.

Opening times:
Self Referrals: Mon, Tues, Wed, Fri: 11am - 3pm
Thursday: 1pm - 3pm

Description: Parent support for all mums, dads and carers of children. 24 hour telephone helpline that is confidential and free 0808 800 2222
Web services including live chat and email support

Local groups and workshops available in the City of Nottingham

Criteria: Available to all parents and carers who need support with parenting

Minimum age: Available to all parents and carers

Referral Procedure No referral needed - Universal provision of helpline and web.
Professionals can refer parents to extended telephone support - see the website for details

Opening times:
24 hour - 7 day a week free phone helpline

Office Hours: Mon - Fri 9am - 4pm

Description: Counselling for couples where there is a current relationship breakdown. Also for individuals trying to cope with separation and/or divorce. Also welcome enquiries from those in same sex relationships.

A small fee is sometimes charged.

Criteria: Anyone affected by a relationship breakdown.

Referral Procedure Self referral.

Description: Staff provide advice and support with making applications and completing forms, benefits claims, finding training courses, employment and life skills training. Advice and support offered in Urdu, Punjabi, Hindi and Gujarati.
Health visitor allocated to provide care for children at the refuge.

Criteria: Asian women with or without children escaping domestic violence.

Will not accept women living close to the refuge. Women with drug or alcohol or other problems which mean they are unable to live in communal accommodation. Women with no recourse to public funds.

Minimum age: 16

Referral Procedure Self or agency referral.

Phone for referral form.

Description: We provide floating support for women who live within Nottingham City, and have or are experiencing domestic abuse. Our aim is to provide housing and tenancy related support, and we will signpost on any joint work with other agencies if appropriate.
We provide support with benefits, resettlement, tenancy sustainment, legal advice and safety planning.

Criteria: For women who have, or are experiencing domestic abuse, and live within the Nottingham City area.

Referral Procedure Self referral or via another organisation.

Description: Help for men who have been sexually assaulted.

Criteria: Men who have been sexually assaulted.

Referral Procedure Phone helpline for advice and information.

Opening times:
Call between 7pm - 10 pm Tue and Thur

Description: Substance use – needle exchange, safer injecting advice, harm reduction, overdose information, HIV and Hep C testing including hep A + B vaccination, Auricular Acupuncture, one to one support on any aspect of substance use. They also run a service for steroid users.
Sexual health- Pregnancy tests, HIV same day testing, advice on any aspect of sexual health, also run condom distribution.
Gay workers available for support around sexuality and safer sex.

Criteria: Any person wishing to discuss any aspect of sexual health and substance use.

Referral Procedure Drop in
Self referral or agency referral

Opening times:
Mon and Tues 9am to 5pm
Weds 2pm to 7pm
Thur 9.30 to 5 pm
Fri 9.30am to 4.30pm
Closed Sat and Sun
The Health shop is closed each day between 1pm and 2pm for lunch

Description: The safe space for women who have sex with women. Join workers from The Health Shop, for a coffee and a chat about issues that may affect you around sexual health, drug use, domestic and sexual violence. Sessions are on a one-to-one basis or group setting as required. The service is free, confidential and open to women of all ages.
The group meets on the first Monday of every month at The Health Shop from 5.30pm - 8pm.

Referral Procedure Contact Moira or Donna at The Health Shop for further information.

Opening times:
The group meets on the first Monday of every month at The Health Shop from 5.30pm - 8pm.

Description: Transgender Action Group provide information on social events in the East Midlands and a conduit to the police, the local authority and the health service (NHS and Private) if you experience problems due to being transgender.

Criteria: Anyone identifying themselves as transgender.

Referral Procedure Self.

Phone for information.

Description: Provides free and confidential emotional and practical support to victims and witnesses of crime. Including homophobic crime and domestic violence in same sex relationships.

Criteria: Anyone who has been a victim or witness of a crime.

Referral Procedure Self referral.

Phone for information and support.

Description: Women's Aid provide a one-stop-shop for women experiencing or escaping domestic violence. They provide confidential advice and support access to safe and secure emergency accommodation. Provide information on housing, children, the police, solicitors and immigration and most importantly, a listening ear. They also offer a drop in service from 10am to 4pm Mon - Fri and a 24 hour helpline.

Criteria: Any women experiencing or escaping domestic violence.

Referral Procedure Self or agency referral.

Phone the helpline for information.

Opening times:
Drop in service from 10am to 4pm Mon - Fri and a 24 hour helpline.

Description: Provides a floating support service for women in Gedling and Nottingham with current or previous experience of domestic abuse. The service is open to travellers and sex workers in Nottingham City, and is available to women with or without children. The centre can help women wanting to move away from domestic abuse, and also runs a drop-in service.

Criteria: Women who have experienced domestic abuse and who have additional issues with mental health, drugs or alcohol. Can provide support to women with or without children.

Minimum age: 16

Referral Procedure Self referrals and referrals from any agency.

Phone.