Thru Care

Description: This service allows individuals currently experiencing a level of distress and turmoil in their lives to express themselves through art, aiming to help people improve their confidence and self esteem. Group members are provided with materials and tuition.

Criteria: Anyone experiencing some level of ill mental health.

Referral Procedure Referral only available through a health care professional.

Opening times:
Thur 1pm - 3pm
Tue 1pm - 4pm

Description: Base 51 provides a wide range of confidential support and services for young people aged 12-25 years. Services include counselling, under 18's service, medical service, contraception & sexual health service, condom registration point (C-Card). Drugs and alcohol advice, housing advice, benefits advice, rough sleepers support, support for young parents, accredited learning opportunities, learning support scheme.
Practical services include showers, laundry and cafe.

Criteria: Young people aged 12-25 years

Opening times:
Opening Times:
9am - 4.30pm Mon, Wed, Fri
12pm - 4.30pm Tue
4pm - 7pm Thur

Drop in Sessions:
2pm - 4pm Mon
4pm - 6pm Thur

Description: Chill Out Sound Support (COSS) provides relevant information and advice about mild to problematic recreational drug use with the aim of eliminating or minimising the risks and damage associated with it. The service is free and confidential.

Criteria: Anyone.

Referral Procedure Phone for appointment.

Description: Cutting Back is a group of women (aged 18+) who self harm. Self harm is seen as a coping mechanism, not attention seeking. The group is friendly, mutually supportive and non-judgemental.

Criteria: For women who self harm

Minimum age: 18

Referral Procedure Self referral via Self Help NHS.

Description: GU Clinic is a place where a person can be tested, and if required, treated for all sexually transmitted infections. The service is totally confidential and staff are very friendly, there's no need to feel embarrassed!

Criteria: Anyone who thinks they may have been at risk of a sexually transmitted infection.

Referral Procedure Self referral. Phone or call in at above time.

Opening times:
Mon: 9am - 11am, 1pm - 1.30pm, 4.30pm - 6.30pm
Tue, Wed: 9am - 11.30am, 2pm - 3.30pm
Thur: 1pm - 3.30pm, 4.30pm - 6.30pm
Fri: 9am - 11.30am

Description: The out-patient community base offers a comprehensive treatment service for clients who have drug related problems. The clinic offers a wide range of tratment options providing individualised based care and will allocate a key worker to work toward mutually agreed treatment goals. A range of prescribing options are offered, including detoxification, stabilisation and harm minimisation based prescribing. Other interventions include:
Drug Liaison Hospital Service based at NUH
Asian Support Worker
Blood Borne Virus screening and immunisation
Hepatitis C Treatment Clinic
Joint working with GPs and Criminal Justice services
Referral for inpatient treatment Assessment for residential rehabilitation
Joint working with Drugs Liaison Midwife
Drug specific Psychosocial intenvention, eg, Cue Exposure, CBT therapies

Criteria: The service provides for those who are misusuing drugs and/or alcohol to a chronic or problematic extent.

Referral Procedure Self refer or written/faxed referral by GP or treatment services

Opening times:
Monday 10am - 4pm
Tuesday 10am - 6pm
Wednesday 10am - 4pm
Thursday 1pm - 4pm
Friday 10am - 4pm

Description: Nurse led clinic offers support, advice, info, free pregnancy testing, chlamydia screening and treatment, emergency contraception and on site contraceptive issuing.

Criteria: Young people aged 13-25

Minimum age: 13

Referral Procedure Drop in.

Opening times:
Drop in service runs on Tuesdays 3pm - 6pm

Description: The MHST aims to promote better mental health amongst homeless people in Nottingham. The team view mental health in its broadest sense and recognises the impact that homelessness has on an individual's self-esteem, motivation and coping skills.

Criteria: Men and women aged 16-65 who use emergency accommodation, day centres, live in supported hostels or sleep rough.

Minimum age: 16

Referral Procedure Self referral, referral from staff in emergency accommodation/day centres or via drop-in centre.

Description: Information service for users of mental health services, carers, professionals and the public. Information on types of mental distress, treatments, alternative therapies, mental health law, advocacy, where to get help, local Mind groups. Access to legal advice. Fact sheets and publications.

Criteria: Users of mental health services, carers, friends and relatives, professionals, general public.

Referral Procedure Phone, email or write.

Opening times:
9.15am - 5.15pm Mon - Fri
Weekends

Description: Helpline providing healthcare advice and information for the public. Callers can speak directly to experienced nurses who answer worries or questions on health care. Assists callers in making the right healthcare choice. Can give information on local doctors, pharmacies, dentists and support groups.

24 hour helpline.

Criteria: General Public

Referral Procedure Phone.

Description: Nottingham Counselling Service provides counselling for men and women over the age of 18 residing, working or studying in the Nottinghamshire area. They provide 1-1 counselling in a safe environment by qualified and accredited counsellors. All counsellors work confidentially, a commitment to equality and diversity and are non-judgemental.
Also provide group support for women survivors of childhood sexual abuse.
Trained counsellors are also aware of gender and sexuality issues.

Criteria: Men and women over the age of 18, residing, working or studying in the Nottinghamshire area.

Referral Procedure Self or agency referral.

Description: Provides health care and support to people who are homeless and encourages homeless people to take up routine health services.

Services include: health advice, health promotion, drop-in clinics, dressings, pregnancy testing, immunisations, referrals, ante-natal care, post-natal support, child health services, child health development, vaccinations and bbv testing.

Criteria: Anyone who is homeless or vulnerably housed.

Referral Procedure Drop in or telephone for appointment.

Opening times:
Mon - London Road Project (GP Clinic) 8am - 10am
Friary Drop In Day Centre 10.30am - 11.30am
Handel St Centre (GP Clinic) 10.30am - 1pm

Tue - YMCA Hostel Drop In 10am - 11am
Emmanuel House 11.30am - 1pm

Wed - Salvation Army Hostel (GP Clinic) 8am - 9.30am
St Peter's Church 11am - 1pm

Thur - Outreach with SOT 9.30am -11.30am
Handel St Centre Drop In 11.30am - 12.30pm

Fri - London Road Project (GP Clinic) 8am - 12.30pm
Emmanuel House 12pm - 1pm

Description: Healthcare advice, information and treatment including a 7 day a week service, treatment and advice from an experienced NHS nurse, instant access to health advice and info on other services, advice on how to stay healthy (e.g. smoking cessation advice), info on local out-of-hours GP and dental services, info on local pharmacy services, treatment for minor injuries and illnesses.

Criteria: Anyone

Referral Procedure Drop in - no appointment necessary.

Opening times:
8am - 8pm Mon - Sun
9am - 9pm (from 3rd December)

Description: Offering individual treatment for people with alcohol problems. Fast track assessments offered in partnership with the Hospital Alcohol and Drugs Liaison Team, also facilitating early discharge from general medical wards (often within 24 hours). Ensuring high quality care is transferred directly to the team, to continue detoxification incorporating close monitoring of any existing health problems and relapse prevention. Each service user has a programme of care designed to meet their individual needs, co-ordinated by their key worker. Group therapy, abstinence and controlled drinking programmes run along side other therapy groups, such as anxiety management and complementary therapies.

Criteria: Age 18 and over. History of excessive alcohol misuse with physical/mental health related difficulties. Safe guarding issues, offending behaviour including perpetrators and victims of domestic violence, for those based within the Nottinghamshire area.

Minimum age: 18

Referral Procedure Referrals from GP, Hospital, Probation, other statutory and non statutory agencies and self.

Opening times:
Self Referrals: Mon, Tues, Wed, Fri: 11am - 3pm
Thursday: 1pm - 3pm

Description: Parent support for all mums, dads and carers of children. 24 hour telephone helpline that is confidential and free 0808 800 2222
Web services including live chat and email support

Local groups and workshops available in the City of Nottingham

Criteria: Available to all parents and carers who need support with parenting

Minimum age: Available to all parents and carers

Referral Procedure No referral needed - Universal provision of helpline and web.
Professionals can refer parents to extended telephone support - see the website for details

Opening times:
24 hour - 7 day a week free phone helpline

Office Hours: Mon - Fri 9am - 4pm

Description: If you have an accident or an extremely urgent medical problem you can present to A&E 24 hours a day, 7 days a week. If you have been feeling suicidal and wish to harm yourself or others, then you can also present to A&E for an emergency mental health assessment.

In an emergency, always dial 999.

Criteria: Anyone seeking emergency medical help.

Referral Procedure Self referral.

Opening times:
24 hours a day, 7 days a week

Description: Counselling for couples where there is a current relationship breakdown. Also for individuals trying to cope with separation and/or divorce. Also welcome enquiries from those in same sex relationships.

A small fee is sometimes charged.

Criteria: Anyone affected by a relationship breakdown.

Referral Procedure Self referral.

Description: Helpline offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Support also offered by email and letter (P.O. Box 90 90, Stirling FK8 2SA). Face to face meetings at local offices by arrangement.

Criteria: Anyone needing emotional support.

Referral Procedure Phone, email or write.

Opening times:
Telephone line open 24 hours a day.

Description: Helpline providing information and support for anyone affected by mental health problems, including families and carers.

Criteria: Anyone affected by mental health issues.

Referral Procedure Phone.

Opening times:
12pm - 11pm Mon - Fri
12pm - 6pm Sat - Sun

Description: Information and advice on all aspects of sexually transmitted infections and HIV prevention.

24 hour telephone helpline.

Criteria: General public.

Referral Procedure Phone.

Description: Free counselling for young people aged between 13-25. Counselling can range from distress and self harm, through to coping with a crisis. All counselling is free, confidential and non-judgemental.

Criteria: Young people aged 13-25, living in the Nottingham area.

Minimum age: 13

Referral Procedure Self or agency referral.

Description: Substance use – needle exchange, safer injecting advice, harm reduction, overdose information, HIV and Hep C testing including hep A + B vaccination, Auricular Acupuncture, one to one support on any aspect of substance use. They also run a service for steroid users.
Sexual health- Pregnancy tests, HIV same day testing, advice on any aspect of sexual health, also run condom distribution.
Gay workers available for support around sexuality and safer sex.

Criteria: Any person wishing to discuss any aspect of sexual health and substance use.

Referral Procedure Drop in
Self referral or agency referral

Opening times:
Mon and Tues 9am to 5pm
Weds 2pm to 7pm
Thur 9.30 to 5 pm
Fri 9.30am to 4.30pm
Closed Sat and Sun
The Health shop is closed each day between 1pm and 2pm for lunch

Description: Contraception and sexual health service offering the following services: counselling in all methods of contraception; free contraception including condoms; emergency contraception; pregnancy testing for women who are unsure if they wish to continue their pregnancy; unplanned pregnancy counselling and referral; smears, menopause and well woman advice; chlamydia testing for under 25's; teenage clinics; outreach sexual health sessions for under 25's; coil clinic; specialist method and complex care clinic; vasectomy counselling and operation.

Criteria: Anyone living or working in Nottingham

Referral Procedure Drop in only - except for specialist pre-booked clinics.

Opening times:
Drop In Times(all ages):
Mon - Fri 10am - 2pm
Sat 10am - 12noon

20+ Clinic Times (Doctor Led)
Mon - Thur 4pm - 6pm

Under 20's Clinc (Doctor Led)
Mon - Thur 4pm - 6pm

Specialist Clinics (appt only)
UPAC Clinic:
Tue/Wed 8.30am - 11am

Coil/Mirena Clinic:
Thur 8.30am - 11am